Accommodation Breakfast (included in the reservation)
24 hour reception
Restaurant (upon prior reservation)
Possibility of Room Service
Multipurpose rooms for holding events
Guest Laundry Service
Free WI-FI Internet Access
Ease of access for people with reduced mobility
Possibility of parking in the Hotel's closed garage (subject to availability when check in)
The Hotel has a total of 67 beds spread over 40 rooms, all with a balcony:
Equipment available in the rooms:
How to get to the Hotel?
Pombal is located just 150Km from Porto and Lisbon where Porto Airport and Lisbon Airport are located respectively.
If you travel by Train, the main north/south railway axis crosses Pombal, with the CP Station close to the Hotel, so when leaving the respective building, you will necessarily see the Hotel. Therefore, in order to obtain the most suitable timetable for your needs, we suggest that you consult the website www.cp.pt
Pombal has a Bus Center that allows easy connection to various parts of the country and abroad, we suggest consulting the website www.rede-expressos.pt
Are there adequate accesses for people with motor disabilities?
We have access facilities for people with motor disabilities.
Is it possible to access the Hotel with pets?
We regret to inform you that pets are not allowed in the Hotel, except guide dogs.
Does the Hotel have parking?
We have the possibility of parking in a closed garage, please check availability when making your reservation.
What form of payment can be used?
Payment can be made in Cash, Credit/Debit Card, Bank Transfer.
How can a reservation be made?
You can make reservations directly at the counter, by phone, email and Agencies.
To guarantee your reservation, you must inform your credit card number, as well as the expiration date.
Can I cancel or change a reservation?
You can cancel or change the reservation indicating the first and last name, the date of arrival and the expected departure date and the number of rooms in the reservation. We will then contact you confirming the change/cancellation of the reservation.
To cancel your reservation, you must do so by 4:00 pm the day before your arrival date.
Are there special prices for companies?
There are special prices for companies. Please contact us.
Are there special prices for groups?
There are special prices for groups, but these are handled on a case-by-case basis. We therefore thank you for contacting us.
Are there high season and low season prices?
Hotel Pombalense works with uniform prices throughout the year.
Do we have promotions?
We have different types of promotions. Please consult our offer.
How can I book a meeting room?
Please consult the multipurpose rooms. For reservation contact us.
How can I manage disputes?
In the event of a Dispute, the consumer may resort to an Alternative Consumer Dispute Resolution Entity:
CNIACC - National Center for Information and Arbitration of Consumer Disputes
More information at the Consumer Portal www.consumidor.gov.pt
How can I file a complaint?
You can file a complaint directly in the online complaints book at www.livroreclamacoes.pt